Terms of Service

Last Updated: January 2025

WalkImpact

Empowering Those Who Support Our Heroes

1. Acceptance of Terms

By accessing and using WalkImpact's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

WalkImpact provides a daily support platform for families of security forces and first responders, built on research-proven therapeutic approaches. Our services include: • Mobile and web applications • Educational content and resources • Communication and coping tools • Progress tracking and analytics • Crisis support access

3. User Eligibility

You must be at least 18 years old to use our services. By using WalkImpact, you represent and warrant that you meet this age requirement.

4. User Accounts and Registration

To access certain features, you may need to create an account. You agree to: • Provide accurate and complete information • Maintain the security of your account credentials • Notify us immediately of any unauthorized access • Be responsible for all activities under your account

5. Acceptable Use Policy

You agree NOT to: • Use the service for any illegal purpose • Violate any laws or regulations • Infringe on intellectual property rights • Transmit harmful code or malware • Harass, abuse, or harm others • Impersonate any person or entity • Interfere with the service's operation

6. Intellectual Property

All content, features, and functionality of WalkImpact are owned by us and protected by international copyright, trademark, and other intellectual property laws. You may not: • Reproduce or distribute our content without permission • Create derivative works • Reverse engineer our technology • Use our trademarks without authorization

7. User-Generated Content

You retain ownership of content you submit, but grant us a license to use, display, and distribute it as necessary to provide our services. You represent that: • You own or have rights to the content • Your content doesn't violate any rights or laws • Your content is accurate and not misleading

8. Medical Disclaimer

IMPORTANT: WalkImpact is NOT a substitute for professional medical advice, diagnosis, or treatment. Our services are designed to complement, not replace, professional mental health care. Always seek the advice of qualified health providers with questions regarding mental health conditions.

9. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. We are committed to protecting your personal information and maintaining HIPAA compliance where applicable.

10. Payment Terms

For paid services: • All fees are non-refundable unless otherwise stated • Prices are subject to change with notice • You authorize us to charge your payment method • Subscription renewals are automatic unless cancelled

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: • We provide services 'AS IS' without warranties • We are not liable for indirect, incidental, or consequential damages • Our total liability is limited to the amount you paid us • We don't guarantee uninterrupted or error-free service

12. Indemnification

You agree to indemnify and hold harmless WalkImpact and its affiliates from any claims, losses, or damages arising from your use of our services or violation of these terms.

13. Termination

We may terminate or suspend your access immediately, without notice, for: • Violation of these Terms • Fraudulent or illegal activity • Harm to other users or our service • Any other reason at our discretion

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes. Continued use after changes constitutes acceptance.

15. Governing Law

These Terms are governed by the laws of Israel. Any disputes will be resolved in the competent courts of Tel Aviv, Israel.

16. Contact Information

For questions about these Terms, contact us at: Email: legal@walkimpact.com Website: www.walkimpact.com